Our soft play equipment is designed for children aged 0-5 years, while our jumping castles are suitable for kids up to 12 years old. We have options that cater to different age groups to ensure everyone has a safe and enjoyable experience.

Yes, we provide delivery, setup, and pickup as part of our service. Our team will ensure everything is safely installed and ready for play before your event, and we’ll take care of packing it up afterwards. Travel fee is applied for events that are beyond 15km from Caroline Springs.

Credits are provided for a maximum of 12 months to rebook with us. No refunds will be processed for change of mind, error in booking or circumstances out of our control such as traffic delays, severe weather, sudden event cancellation or other.

The hirer acknowledges that on the day of the event, he/she will be instructed about and fully understand the safe operational requirements of the soft play and jumping castle(s) unit and has read all Terms & Conditions. The hirer agrees to observe all safety precautions listed in our Terms and Conditions and readily available on the safety plaques on our castles. The hirer also warrants the safe return of the soft play and jumping castle(s) equipment and hereby agrees to pay the full purchase price (minimum $1,500) if the jumping castle or soft play equipment is not returned, returned in an unhireable state or is deemed damaged beyond repair. There is a minimum fee of $500.00 for any repair(s) required to the equipment due to the hirer's negligence plus an hourly labour fee of $50.00 per hour plus materials and transport. For any damage caused by excessive mess, staining or any other reason that leaves equipment in a state deemed by us as unacceptable, a cleaning fee will apply of a minimum of $200.00 plus $50.00 labour per hour and any further costs involved to return the equipment to a hireable state.

This is a refundable bond (secuirty deposit) of $200, that will be held by Babycino Play Hire until the safe and clean return of equipment.  Should our equipment be found to be stained, damaged or in a state of excessive mess at the end of your hire (including but not limited to more than 15 ballpit balls outside the ballpit), this deposit becomes non-refundable to cover the time and products required to return the item to a hireable state and further damage costs may be applicable depending on the severity. Return of your security deposit will be sent via the same method of payment as your booking. Please allow between 2 - 5 business days post event.

Your booking in confirmed once our Terms and Conditions has been signed and booking fee has been paid. The date/time will become available to other clients unless done so.

You may place an order online by placing the items you wish to hire into your cart, please include as much information about your event as possible, including your name, email address, phone number, event date, venue location, start and finish times, We will respond via a email or phone call, confirming availability of your desired items including a delivery quote, once confirmed and you are happy to proceed with the booking you will receive a email with payment instructions.

You can also fill out our enquiry form via our website, by emailing us at info@babycinoplayhire.com.au or by calling 1300 589 926.